Compliance Principles
Integrity
General Control is committed to operating in a professional, independent and impartial manner in all its activities.
General Control and its employees shall carry out its work honestly and shall not tolerate any deviation from its approved methods and procedures.
Where approved test methods make provision for tolerances in results, we shall ensure that such tolerances are not abused to alter the actual test finding.
General Control shall report data, test results and other material facts in good faith and shall not improperly change them, and shall only issue reports and certificates that correctly present the actual findings, professional opinions or results obtained.
Conflicts of interest
General Control shall strive to avoid conflict of interest with any related entity in which it has a financial or commercial interest and to which it is required to provide services.
We shall avoid conflicts of interest between our own companies and/or divisions engaged in different activities but which may be providing services to either the same customer or each other.
We shall ensure that our employees avoid conflict of interest with any activities carried out on our behalf.
Confidentiality
General Control shall treat all information received in the course of the provision of its services as business confidential to the extent that such information is not already published, generally available to third parties or otherwise in the public domain.
Anti-bribery
General Control shall prohibit the offer or acceptance of a bribe in any form, including kickbacks on any portion of a contract payment.
We shall prohibit the use of any routes or channels for provision of improper benefits to, or receipt of improper benefits from, customers, agents, contractors, suppliers, or employees of any such party, or government officials
Fair marketing
General Control shall only present itself and conduct marketing, including any comparisons with or references to competitors or their services, in a manner that is truthful and not deceptive or misleading or likely to mislead.